Privacy policy

Privacy Policy

Effective Date: June 29, 2026

At MORE ("MORE", "we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information. Because we facilitate access to licensed healthcare services, we take the protection of your personal and health information seriously.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we share it, and the rights you have regarding your information.

By using www.more.healthcare, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you use our website or services, we may collect:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Billing address

  • Shipping address (where applicable)

  • Payment information (processed securely through third-party payment providers)

Health Information

When you complete a medical assessment through our platform or through one of our licensed healthcare partners, we may collect information including:

  • Medical history

  • Current medications

  • Allergies

  • Lifestyle information

  • Symptoms

  • Treatment goals

  • Prescription history

  • Other information necessary for a licensed healthcare provider to evaluate your eligibility for treatment

Some of this information may qualify as Protected Health Information (PHI) under applicable healthcare privacy laws.

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referral source

  • Website activity

  • Pages visited

  • Session information

  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide access to healthcare services

  • Connect you with licensed healthcare providers

  • Facilitate medical consultations

  • Coordinate prescription fulfillment through licensed pharmacies

  • Process payments

  • Respond to customer support requests

  • Improve our website and user experience

  • Detect fraud or unauthorized activity

  • Comply with applicable legal and regulatory obligations

Healthcare Services

MORE is a healthcare technology platform that helps connect eligible patients with licensed healthcare providers.

Medical evaluations are performed solely by licensed healthcare professionals.

If a licensed healthcare provider determines that treatment is medically appropriate, a prescription may be issued and fulfilled by a licensed dispensing pharmacy.

MORE does not guarantee that a prescription will be issued.

HIPAA & Protected Health Information (PHI)

We recognize the importance of protecting your health information.

Where applicable, Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws.

We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, misuse, or destruction.

Our healthcare providers, pharmacies, and service providers are also expected to maintain appropriate privacy and security standards consistent with applicable regulations.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Measure website traffic

  • Analyze website performance

  • Improve marketing effectiveness

  • Enhance your overall experience

You may disable cookies through your browser settings at any time. Certain website features may not function properly if cookies are disabled.

How We Share Information

We do not sell your personal information.

We may share information only when necessary with:

  • Licensed healthcare providers

  • Licensed dispensing pharmacies

  • Payment processors

  • Website hosting providers

  • Technology service providers

  • Analytics providers

  • Legal or regulatory authorities when required by law

Each third party receives only the information necessary to perform its services.

Data Security

Protecting your information is a priority.

We implement commercially reasonable administrative, technical, and physical safeguards, including:

  • HTTPS encryption

  • Secure servers

  • Restricted employee access

  • Authentication procedures

  • Security monitoring

  • Industry-standard data protection practices

Although we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of eligible information

  • Request a copy of your personal data

  • Withdraw consent where applicable

  • Object to certain processing activities

  • Submit privacy-related complaints

To exercise these rights, please contact us using the information below.

Data Retention

We retain personal and health information only for as long as necessary to:

  • Provide healthcare services

  • Maintain required medical records

  • Comply with applicable legal and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are intended only for individuals who are legally eligible to receive healthcare services.

We do not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

Any updates will be posted on this page with a revised Effective Date.

Your continued use of the website after any changes become effective constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

MORE

Website: more.healthcare

Email: info@more.healthcare

Business Entity: DGH Commerce LLC

Business Address:

1942 Broadway St, Ste 314C
Boulder, CO 80302
United States

By using https://more.healthcare/, you acknowledge that you have read, understood, and agree to this Privacy Policy.